Typical job
Residents notice mouse activity and want help
The technician checks for signs of rodent activity and inspects likely entry areas before recommending treatment. After inspection, confirmed rodent entry points can be sealed as part of the plan, with findings and treated locations documented. The property owner receives practical next steps based on observed activity, rather than a guess about where mice are entering. Ask which access points were confirmed and whether follow-up is recommended.
Typical job
A property owner spots a bald-faced hornet
The crew assesses the reported nest location and access conditions, then explains the recommended treatment approach. The owner can share that the nest is on a branch several feet above ground so the technician can consider the site during the assessment. An on-site assessment helps clarify the work needed around the tree and how the area should be approached. Keep people away from the nest while awaiting guidance, and mention nearby paths or activity areas.